LEGAL & REGULATORY INFORMATION

Regulatory information

Sikorska Notary Limited is a private limited company registered at the Companies House of England and Wales with number 14336748.

Sikorska Notary Limited supplies notarial services to individuals throughout England and Wales.

Sikorska Notary Limited Faculties through the Faculty Office of the Archbishop of Canterbury:

• The Faculty Office 1, The Sanctuary
• Westminster, London SW1P 3JT
• telephone:020 7222 5381
• email: faculty.office@1thesanctuary.com
• Website:www.facultyoffice.org.uk

Redress Information

Sikorska Notary maintains professional indemnity liability cover, which is at least the minimum level of cover specified by the Master of the Faculties (presently £1 million). Sikorska Notary’s professional indemnity insurance is underwritten by HCC International Insurance Company PLC Fitzwilliam House, 10 St Mary Axe, London EC3A 8BF.

Further information on Sikorska Notary’s insurance cover may be obtained by sending e-mail to ps@sikorskanotary.co.uk.

Complaint Procedure Information

Sikorska Notary aims to provide all clients with efficient and high standard of services. However, in the unlikely event that you should wish to complain, please get in touch with us immediately so that we can do our best to resolve the problem for you.

1. If you are dissatisfied about the service you have received please do not hesitate to contact us directly to discuss any concerns and we will do our best to resolve any issues at this stage. Our telephone number is +44 7401388094 and email address is ps@sikorskanotary.co.uk.


2. If we are unable to resolve the matter you may then complain to the Notaries Society of which we are a members, and who have a complaints procedure approved by the Faculty Office. This procedure is free to use and is designed to provide a quick resolution to any dispute. In that case please write (but do not enclose any original documents) with full details of your complaint to:


• Christopher Vaughan
• Secretary of The Notaries Society
• PO Box 7655
• Milton Keynes
• MK11 9NR
• telephone:01908 803527
• email: secretary@thenotariessociety.org.uk.


3. Finally, even if you have your complaint considered under the Notaries Society’s Complaints Procedure, you may at the end of that procedure or after a period of eight weeks from the date you first notified us that you were dissatisfied, make your complaint to the Legal Ombudsman if you are not happy with the result.


• The Legal Ombudsman’s contact details are:
• Legal Ombudsman
• PO Box 6806
• Wolverhampton
• WV1 9WJ
• telephone:0300 555 0333
• email: enquiries@legalombudsman.org.uk .
• website: www.legalombudsman.org.uk

If you decide to make a complaint to the Legal Ombudsman, you must refer your matter to the Legal Ombudsman within six months from the conclusion of the complaint process.